Ho Yuen Kee

My friend Nikita and Bluebeard really like their Asian food. If it were another life, Nikita would've been born Asian. When she declared that she wanted Peking Duck, we all decided to meet for dinner. Herbie the Lovebug chose the restaurant and made the reservation. He even reserved the Peking Duck. This is actually a good idea, because restaurants only prepare a certain amount per night. The destination was Ho Yuen Kee. Coincidentally, Holly (a loyal reader) left a comment recently tipping me off that there were some really good wontons to be found here. We decided to only bring my daughter to this meal since my son doesn't like anything other than chocolate and chips.

We were a bit late getting to the restaurant and everyone was already at the table waiting for us. The problem? Getting through the crowd of people at the front of the restaurant! For the life of me, I cannot understand people lining up at a Chinese restaurant. They don't move! It's like they have grown roots and are firmly planted to the oil-soaked carpet they are standing on. Would it be too much trouble to let someone through? Especially with a kid in tow? Anyways, this was further exemplified later, when a server was trying to bring food to a table and people who were leaving blocked her path. The server had to excuse herself 3 times before people moved. Is this Richmond? Do people walk like they drive? No wonder we get a bad reputation! It gets even better. Finally settling at our table, we brought our own booster and didn't need the existing high chair. I was carefully trying to remove it but the lady at the next table had pushed her chair so far back, it wedged it in. Now, while trying to unwedge it, she noticed me doing so; but did not move her chair. In fact, she seemed annoyed! Well, maybe it would've been easier for me if you didn't sit on the front end of your chair and pushed your chair in. No wonder I hate going to small Chinese restaurants.

When we finally got down to ordering, we decided on a few dishes and soup to complement the 2-course Peking Duck. We started off with a Fish Maw and Crab Meat Soup. I guess Nikita and Bluebeard were not aware of what exactly was fish maw. After I explained it was the air bladder that had been fried, then boiled, she gave a strange face. I exclaimed that at least it only contained air! The soup itself was very lightly seasoned chicken broth. There were some pieces of crab meat; but a whole lot of fish maw. I would've preferred if the fish maw was cooked a bit longer because it was not very soft.

After the soup, the 2 courses of the Peking Duck arrived. First up was the crispy skin with steamed flour crepes. The skin was indeed crispy and although the crepes were soft, they were a bit thick. We were impressed with the amount of duck meat in the Lettuce Wrap. Usually some places short change you on the amount of duck meat and add lots of filler. As you can see in the picture, there are large chunks of duck meat with only a modest amount of crispy wonton pieces, onion, water chestnut and peppers. This dish was a winner. Now, the next dish was supposed to be Peking Pork Chops. Instead, we got Sweet and Sour Spareribs. We complained that we had received the wrong dish; however, the manager came over and explained that when we ordered "Ging Doh Gwut", it means Sweet and Sour Spareribs. Uh... in our entire lives, none of us at the table had ever received Sweet and Sour Spareribs when we ordered "Ging Doh Gwut". In fact, the Chinese name for Sweet and Sour Spareribs is "Seun Teem Pai Gwut". Furthermore, if it really was correct, the sauce would've been a Peking sauce which is more robust with the addition of Worschester sauce. The best analogy I could come up for this situation is if you ordered a "Filet" at a steakhouse. Of course, they would understand that you had ordered a Filet Mignon. In the situation at Ho Yuen Kee, it was the equivalent of giving us a Sirloin instead. The manager either had lost his marbles or was doing a very poor job in trying to cover up a mistake. We were not impressed.

The next dish was Gai Lan with Beef. Practically covered with tender well-seasoned beef, the gai lan (Chinese broccoli) was crisp and cooked just right. Not shown in the picture were many half pieces of straw mushrooms. Bluebeard was not really sure what they were; but questioned why they looked like "uncircumcised" mushrooms. Honestly, I've never looked at straw mushrooms in that light. Now, I will never look at straw mushrooms in the same manner again! Next dish was Scrambled Eggs with Shrimp. We substituted the green onions for flowering chives instead. The manager was so proud that they got this right, he made it clear to us. You gotta love Chinese restaurant attitude! Last dish was the Satay Beef with Vermicelli. Again, lots of beef and good flavour. But the vermicelli was too soft and mushy.

For dessert we got Sweet Green Pea Soup. Trust me, it tastes better than it sounds or looks. To satisfy my wonton curiosity, I ordered a wonton soup to go. 20 minutes pass, remind waitress, no soup. 40 minutes pass, remind waitress, no soup. Are they like peeling the shrimp and making the wontons back there??? After a third try, we finally got it and THEY actually seemed annoyed. WTF? Well, Holly was right though, the extremely large wontons were packed with crunchy shrimp. Probably the best I've had in the GVRD so far. Despite this, we were quite annoyed at the service from this place. It's like they really couldn't give a rat's ass about the customer. Not only did the manager try to cover up a mistake, they did not even apologize for our 40 minute wait for wontons. Therefore, I'm not sure if I would go back and suffer more abuse. I realize Chinese restaurants can be this way; but all I want is basic service with no attitude.

The Good:
- Pretty decent food
- Excellent wontons
- Food comes out fast (except for wonton soup!)

The Bad:
- Arguing with customers
- Not admitting that they are wrong
- Tight table arrangements

Ho Yuen Kee Restaurant on Urbanspoon

10 comments:

holly said...

Sorry to hear about the "bad attitude" you encountered. Unfortunately, they are very busy during dnner times and probably figure a few less customers won't hurt them.

Anyways, if you happen to try again during the early morning/afternoon, they are much less rushed and apt to take your order correctly.

I'm glad you persevered and tried their delicious wontons. Next time, try the siu gau too. The addition of mushrooms adds a real depth of flavour. I was just there recently to celebrate my mother's birthday and we also had the peking duck. My mouth still waters when I think about it. You're right about the crepes though. I've had better.

Still, the prices are very reasonable for what you get, despite some customer service issues.

Sherman said...

Honestly, the food was pretty good and that alone could bring me back. But... the fact that the manager tried to cover up an obvious error, either on the original order taking or the kitchen misinterpreting the order made us unhappy. They would want to stake their reputation on a $10 dish? Doesn't make sense to me. Also, the indifference to us waiting so long for wonton soup was the kicker. I know Chinese restaurants are infamous for their service, or lack of, but with so many choices to eat in town, I'll just spend my hard-earned money at a place that gives a damn. Sucks though, cuz they do have really good wontons!!!

Jojo said...

Hi Sherman. I'm a loyal reader of your blog and was disgusted to hear what happened at HYK. Sorry to hear about the bad service.

Anyway, about the Peking Pork Chops, everytime I go out for dinner with my family at any Chinese restaurant, my mom orders them as "Ging Doe Yuk Pa" where there is a lot more meat on the bone than just getting ribs and bones. Don't know if that would've made any difference at this restaurant though. But something to consider next time!

Sherman said...

Thanks for being a loyal reader Jojo! :) Yah, probably if I ordered more specifically as Yeuk Pa would be more decriptive. I'm not sure what the reasoning behind the service of many Chinese restaurants. Sooner or later, the people who accept this type of bad service will be fewer and fewer. Oh well, with so many different places to eat in Vancouver, I'll just avoid the places with bad service.

Kevin said...

I think the difference between the names...is one is a more formal/nicer name? I'm not TOTALLY sure on this, just that my friend read it and told me about it.

Anyways, those wontons ARE very good.

I laughed at your "do people walk like they drive?" comment!

Danny said...

Their service is mediocre. I usually order their tofu dessert served in a bamboo bucket. Its quite good!

Anonymous said...

Ordering Peking Duck in a Cantonese restaurant is a dicey affair. Die-hard fans of Ho Yuen Kee come for one of their two signature lobster / crab dishes: fried and served on a bed of chili and golden garlic slices or steamed with sticky rice. I don't know of any other restaurant that does these dishes, and they warrant an annual or semi-annual trek for many people. The rest of the menu is OK but not exceptional.

Sherman said...

Actually, Honolulu Cafe used to do a lobster steamed atop stir fried sticky rice. It was actually something that was decent there. In terms of Peking Duck, yah, it's buyer beware...

happydiner said...

I'm surprised that Ho Yuen Kee is not listed in Urbanspoon, but is mentioned in both Yelp & VanMag
http://www.yelp.ca/biz/ho-yuen-kee-vancouver
http://www.vanmag.com/restaurant/Ho_Yuen_Kee
They have been around like dongkey's years .. lol And never stand in the way when they open their gate to feed the sharks. Very wise to keep you lil' one from trampling feet.

Sherman said...

Actually it is listed on Urbanspoon. http://www.urbanspoon.com/r/14/180831/restaurant/Sunset-Punjabi-Market/Ho-Yuen-Kee-Restaurant-Vancouver