tag:blogger.com,1999:blog-1524766856706642380.post2115859491852968888..comments2024-03-09T00:56:57.993-08:00Comments on Sherman's Food Adventures: Thai New WestSherman Chanhttp://www.blogger.com/profile/07658949865479421864noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-1524766856706642380.post-55015622298934817232013-06-14T10:18:20.302-07:002013-06-14T10:18:20.302-07:00Dear Sherman,
Thank you for allowing us to expres...Dear Sherman, <br />Thank you for allowing us to express our views on your blog. I apologize the dishes you ordered were not as spicy as you expected. We serve a local community with sensitive palates and therefore encourage our guests to choose the spice level ranging from 1 - 5 (very mild - very spicy). This is indicated on the menu and standard to communicate to the guest verbally. Once again thank you for allowing us to serve you and we promise you a more spicier and bolder experience on your next visit. <br />Best regards from Thai New West. <br />Teg BrarNew Age Marketinghttps://www.blogger.com/profile/14993604483680862433noreply@blogger.comtag:blogger.com,1999:blog-1524766856706642380.post-31025873161179242792013-06-12T15:54:48.738-07:002013-06-12T15:54:48.738-07:00@New Age Marketing Thank you for your comment. I ...@New Age Marketing Thank you for your comment. I can see you are very passionate about your food and stand by it. By no means was it bad. It was a pleasant meal. However, having eaten at many Thai restaurants in town, my eating partner and I concluded that the flavours were quite mild. Furthermore, I am pleased to hear you use tamarind in your Pad Thai and by no means was it trying to insult you or your chef. But, we both determined that it was "ketchupy" in taste in need of more tang. Maybe there was too much palm sugar? We realize taste is subjective, but we are merely only comparing to other meals we've had. We prefer more bold flavours, spicier in fact. In that respect, maybe we should've requested spicier? We would be happy to do a revisit sometime to re-evaluate the food. After all, we only tried 3 dishes and it was during lunch, not dinner.Sherman Chanhttps://www.blogger.com/profile/07658949865479421864noreply@blogger.comtag:blogger.com,1999:blog-1524766856706642380.post-72686544679559504152013-06-12T15:46:35.683-07:002013-06-12T15:46:35.683-07:00Dear Sherman,
Thank you for giving us the opportu...Dear Sherman, <br />Thank you for giving us the opportunity to serve you; it is our best intention to provide our guests with pure and fresh Thai cuisine of Bangkok. Your feedback is very valuable as it helps us improve the quality of our product. <br />Referencing our Pad Thai as a ‘ketchupy’ version is a pure insult to our cooking. Our Thai chef prepares Pad Thai the way it’s prepared in Thailand using tamarind sauce. I invite you to visit Thai New West and and I will personally give you a tour of our kitchen and demonstrate the authenticity and freshness of our ingredients.<br />In your opinion you also mention that we “appeal to the lowest common denominator” and “masses” which is so untrue! Our guests and their discriminating tastes mean a world to us and we delight them through pure and healthy cooking methods, fresh ingredients, personalization and presentation of our dishes! <br />Once again we are really honored to have attracted your attention to write about us and look forward to welcoming you back many times! <br />Best regards, <br />Teg Brar<br />tegbrar@gmail.com 604 544 7997 <br />New Age Marketinghttps://www.blogger.com/profile/14993604483680862433noreply@blogger.com