As much as I love the competitive prices at The Real Canadian Superstore (and some of their PC products), shopping there during peak times can be pretty busy. Yes, they have opened up all of their cash registers on the weekends, which has alleviated the lineups to a degree. But I find myself taking at least 45 minutes to over an hour to find parking, shop and checkout. This is further exacerbated when the kids tag along... The endless whining makes the shopping experience feel even longer than it really should be.
Recently, I was asked to try their new Click & Collect program, which was designed to alleviate many of the aforementioned issues. What if I told you that you could drive up to the best parking spots, dial a phone number and have your groceries brought to your car? For me that sounded better than a tasty four-course meal (almost better...). Here is how it works:
1. Visit https://shop.superstore.ca
2. Pick items as if you were shopping in store
3. Pay for your order online (or at the store)
4. Drive to the Superstore you have chosen
5. Park in one of the designated spots
6. Call the number on the signage
7. Someone with wheel out a cart with our groceries
For me (not including my picture-taking and fact-gathering in store), it took roughly 8 minutes from parking to pulling out of the lot. 8 minutes! Of course the time will vary, but that is a whole lot better than an hour! Now I did have some concerns, namely about someone else picking my produce. However, the staff member made sure she was picking the best looking bananas (see picture). Also, you can add personalized instructions when you are putting in your order. Another concern was regarding perishables. Not to worry as they store them in big fridges until you pick-up.
Right now, since the service is new, I received one free shopping bag as a new customer and a $5.00 off coupon (which is equivalent to the service fee they charge during peak hours and $3.00 for all other times). I was so happy with Click & Collect, I am happy to offer a contest for a $100.00 gift card to try the service out. All you have to do is leave a comment with your first name and last initial. I will draw a winner next Friday, January 15th.
*My groceries were complimentary as part of this blog post*